Recently traded a pick-up for a used highlander.....am having trouble registering highlander at local MVD office. Dealership did a poor job of explaining what to do to get it registered. They did a wonderful job telling me how to get a duplicate title of the pick-up. My suggestion to buyer, make them do the title transfer work.
If you are not a regular customer, customer service is not what you would expect from a Dealership. Mechanical workmanship I would score 2 1/2 time higher than front desk service. I now understand why star rating is Low. Also read your bill there is a 10 dollar charge for environment.
I would recommend getting a written quote .Verbal quote was questioned prior to making appointment, and re-verified. When work was done final bill was 25% higher than the Quote. This was somewhat disputed by me all I got was we will ck into it. Next day I noticed a problem and called back to see if something could be done Answer given was not satisfactory nor was it what you would expect to hear.
Great selection. Great service. Great facility.
Go to Reliable Toyota of Fayetteville. My family's bought 5 Toyota's through the years. We bought a Rav 4 from them with 14xxx miles on it and was told we had 30xxx miles under warranty starting from the date of our purchase, said the salesman. It was never clarified until we had a problem at 31xxx miles that we found out the warranty started with the first buyer. When we bought just this ninth from Fayetteville's lot, they made sure to clarify every single, minute detail of the warranties and the vehicles in general. When I tried to talk to West Plains lot to try and fix our monitor for the stereo they told me about the warranty issues and said they'd call back, it's been months, not a word from their lot. Springfield's also a great choice, besides Fayetteville, they were professional and followed up after the purchase, unlike West Plains. Harrison's lot is the biggest joke out of the 4,NEVER GO TO WEST PLAINS OR HARRISON. DRIVE AN EXTRA HOUR OR SO TO A REAL LOT LIKE FAYETTEVILLE'S OR SPRINGFIELD'S!! SERIOUSLY. You'll regret it in the long run if you ignore this. I promise that
Not too pushy sales people, but check blue book before you buy! They do like their commissions!
Toyota Of West Plains is a US Car Dealer based in West Plains, Missouri. Toyota Of West Plains is located at 1902 Porter Wagoner Blvd, West Plains, MO 65775, USA.
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