Different size storage units for the right price.
They lied about the cost of the storage, did not have a lock, and my storage unit was locked when I drove up to it. Extremely unprofessional. As a business owner of 4 businesses if you don't take reviews seriously you will never improve as a business. Reviews are made so you can see the transparency of what your business is...or is not and adjust. ....their reply to my review on their square account...pretty entertaining.
Linda Kelley Anderson, owner
HORRIBLE, HEARTLESS, GREEDY. Is the best way to describe this place. They don't even deserve one star. Aside from my own experience with them, they raised the rent for all units and also raised the late fee all over one person being rude to of of their employees. Worst business management/owners I've ever had the displeasure of working with.
"It has also come to my attention that our office personnel did let you know about the deposit at the beginning of your visit and you were originally told that your unit was locked, as you followed me out when I took the lock off your unit. I remember you quite well. IF you choose to stay with us, I would ask that you check your cocky attitude at the door, as you certainly had one that day. If you choose to go somewhere else, we will be fine with that.
Sincerely,
Not only was my storage locked, she says I followed her out to the storage which is a complete lie as I have the phone record of me calling requesting you come out....below is what they wrote. I do not recommend their services terrible experience.
Worst storage unit in town by far. Doesn't even deserve one star
Kelley Self Storage is a US Storage based in West Plains, Missouri. Kelley Self Storage is located at 1526 Porter Wagoner Blvd, West Plains, MO 65775, USA.
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